Contact support
Email market-lab@sabre.life for app issues, account-access questions, feedback, or feature requests.
Include the email address you use for Market Lab, the workspace or data source involved, your device model and iOS version, and a screenshot or exact error message when possible. Do not send passwords, one-time sign-in links, or confidential workbook files by email.
Sign-in help
- Use the same approved workplace email used for Market Lab on the web.
- For email-link access, request a fresh link and open the newest message on the iPhone or iPad where Market Lab is installed.
- If access is denied, your organization’s Market Lab administrator may need to add or restore your workspace membership.
Data and offline review
Market Lab displays only the workspaces and data sources your account is authorized to access. In Settings, choose data sources and tap Load selected to update the Summary, Metrics, and Compare screens.
The iOS app saves an authorized read-only copy for offline review after a successful sync. An offline banner indicates when the saved copy is being used. Reconnect and refresh to retrieve current data. Signing out clears the saved copy from the device.
Privacy and account requests
Read the Market Lab Privacy Policy. To request correction or deletion of your account information, use the support email above with the subject “Market Lab privacy request.”
Developer
Phoenix Rising I LLC
Phoenix Rising I LLC develops Market Lab for authorized SABRE and client workspaces.